Category Archives: casestudy

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InsightBee

• November 14th 2016•

A new platform from business research leaders Evalueserve. InsightBee is disrupting the traditional business research space. Company, Executive and Sector reports or open Business Questions can be ordered using the responsive web-app. We helped move the idea from concept through to MVP, to platform. Defining…

InsightBee K-Hive

• November 13th 2016•

A disruptive platform for a global research company Evalueserve. The concept uses a combination of Mind+Machine to do a lot of the data research work and compile a first draft of the report – a process that traditionally takes an…

InsightBee Company Tool

• November 12th 2016•

The Company Tool was a lead-gen and SEO link generating application to help drive traffic to a new automated way of delivery company reports. It would aggregate and display data about public and private companies, similar to DueDill, and up-sell…

InsightBee Procurement

• November 11th 2016•

A dynamic Procurement Intelligence platform from Evalueserve. Proactively monitor risk related to a supplier or category and alert your team about identified risks. Helping companies develop, manage and enhance knowledge of their category and its suppliers to provide commercially actionable insights to…

MyDrive Solutions

• May 22nd 2016•

MyDrive approached us to help redesign their telematics app in early 2015. We worked closely with the team to develop a product roadmap, the goal being to give their existing user-base an improved experience as well as give MyDrive an improved position…

Loowatt

• April 29th 2016•

Loowatt provide a hygienic and low-cost waterless toilet system for use in developing countries where water is scarce. Starting in Madagascar they created a network of collectors, shops and treatment plants that generate electricity and fertiliser. The UX challenge was…

Athena Advisers

• March 22nd 2016•

We worked with the Athena Advisers team to help deliver a new face and platform to align with a rebrand and plans for future growth. The site combines a portfolio of properties spread across the French Alps and European capitals,…

FilmApp

• March 20th 2016•

A service used by local authorities to process and manage film permit applications. The number of requirements to apply to film are incredibly detailed and involve a lot of variables, documents and processes in order to pass. This service has a responsive…

São Lourenço do Barrocal

• February 16th 2016•

São Lourenço do Barrocal is a hotel and property development project on a vast farm estate in the Alentejo region of Portugal. We worked closely with the developer to deliver a website that tells the story of the estate. We…

LaunchPad website

• August 11th 2015• View/leave comments

We have been working with Launchpad for over 4 years on their video interview product, which has evolved into a fully featured, world-class product deserving of a new site. Following a recent rebrand we designed & built this website for…

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Product Design

The ‘Product’ is the website, service, application, interactive thing being worked on by the business. The practice of Product Design is similar in a lot of ways to UX Design. It involves the coming together of many specific design disciplines...

Call to action (CTA)

A call to action is a marketing term that refers to a prompt that invokes a response leading to a sale. When referring to a call to action (CTA) in the digital design world we usually mean the interactive element that leads to the next step in the experience - something that needs to be clicked or tapped.

User testing

User testing refers to a technique used in the design process to evaluate a product, feature or prototype with real users. There are several reasons why you might want to undergo usability testing, the most common is that it allows the design team to identify friction in a user experience they are designing, so that it can be addressed before being built or deployed.

WYSIWYG

WYSIWYG (pronounced WIZ-ee-wig) is an acronym for "What You See Is What You Get". It helps identify an an interface that allows user input resulting in an output that is rendered in a similar way. For example; a word processor application interface might resemble a piece of paper,so when printed the user can see how the output will appear.

Content Management System

A content management system (CMS) is an tool that allows a website editor/administrator to manage the content that is displayed. Websites are made of HTML and CSS to create pages. Pages can be hard-coded but would require technical development skills to make changes. A CMS usually allows a person without coding knowledge to amend existing and add new content to a website using a WYSIWYG interface.

Responsive Web Design

Responsive web design refers to a web page that dynamically adapts its layout to fit the size and orientation of the device on which it is viewed. A responsive design allows for a more optimised user experience across desktop and laptop computers as well as smartphones and tablets of varying sizes.

User Stories

User stories allow the functionality of a product or service to be expressed as written descriptions of an experience as seen from the users perspective. The writing of user stories creates a list of design and development tasks to complete in order to create any required functionality.

User Interface

A user interface (UI) is a conduit between human and computer interaction - the space where a user will interact with a computer or machine to complete tasks. The purpose of a UI is to enable a user to effectively control a computer or machine they are interacting with, and for feedback to be received in order to communicate effective completion of tasks.

Personas

A persona in UX Design is the characterisation of a user who represents a segment of your target audience. On a project you might create any number of personas to be representative of a range of user needs and desires. The solutions you design must answer these needs in order to deliver value to your target audience.

Card sorting

A great, reliable, inexpensive method for discovering patterns in how users would expect to find content or functionality. Card sorting is used to test the taxonomy of data with a group of subjects, usually to help inform the creation of the information architecture, user flow, or menu structure on a project.

Brainstorming

A technique used to generate ideas around a specific topic. Often done in groups, but can be done individuals. The process usually involves writing down all ideas around a topic onto paper, a whiteboard or stickies often implying some kind of association.

Minimum Viable Product

An MVP is a product that has the minimum set of features to prove the most essential hypothesis for a product. Businesses building a new product can create a Minimum Viable Product to prove that an idea is viable and warrants further investment. A further benefit being that the next stage of development can be informed by feedback obtained from testing that MVP.

Sitemap

A sitemap is a diagrammatic representation of a hierarchical system. It usually depicts the parent-sibling relationship between pages in a website, showing how sub pages might be arranged underneath their parent groupings. This arrangement forms a map of the site.

User journey

A user journey represents a sequence of events or experiences a user might encounter while using a product or service. A user journey can be mapped or designed to show the steps and choices presented as interactions, and the resulting actions.

Prototype

A prototype is draft representation built to test ideas for layout, behaviour and flow in a system. Prototypes are an indispensable tool for resolving a large number of potential issues in a concept or business before too many resources are deployed to put a design into production.

Wireframes

A Wireframe is a visual schematic that conveys a basic level of communication, structure and behaviour during the design of a system. Wireframes are low-fidelity designs that bypass including a detailed user interface or visual design, conveying just enough to get across the core idea.

Usability

To say something is usable is a qualitative statement about how easy that thing is to use. Usability is an assessment of how learnable a system is and how easy a user finds it to use. The usability of a system or product is a key factor in determining whether the user experience is a good one.

Information Architecture

Information architecture is the design and organisation of content, pages and data into a structure that aids users understanding of a system. A more organised system enables users to more easily find the information they require and complete the intended tasks.

UI Design

User Interface Design is the discipline of designing software interfaces for devices, ideally with a focus on maximising efficiency, responsiveness and aesthetics to foster a good user experience.

UX Design

The practice of User Experience (UX) Design is the coming together of many specific design related disciplines to improve the usability, responsiveness, uptake and aesthetics of a product or service.

User Experience

A general term that covers all aspects of a user's participation while engaging with something that has been designed. Usually when talking about User Experience in the digital design field it refers to the interactions, reactions, emotions and perceptions while using an app, service, website or product.